Terms and Conditions
Last Updated: March 2025.
Welcome to J Flyer!
Thank you for choosing us. By accessing our website and using our services, you are agreeing to the following Terms & Conditions (T&Cs). If you do not agree with any part of these terms, please refrain from using our services.
Our Services: J Flyer specializes in expert-managed flight booking assistance. We leverage both cash and award bookings to optimize your travel plans. While we strive to provide comprehensive support, please note we are neither a travel provider, an airline, nor a financial institution.
Service Offerings Include:
Flight search and booking assistance for revenue and award flights
Credit card strategies for maximizing travel rewards
Guidance on loyalty programs and airline statuses
Please Note: All services are dependent on availability and are subject to the terms of airlines and travel providers. While we use our expertise to assist you, we do not guarantee flight availability, pricing, or upgrades, as these are controlled by external entities.
Responsibilities: You are responsible for ensuring that all travel documents, such as passports and visas, comply with your destinations' requirements. J Flyer is not liable for any changes or interruptions in travel schedules caused by airlines or other service providers.
Payment: Services must be paid for in advance, and invoices are due within 7 days of issuance. Please note, all fees are non-refundable unless otherwise specified, and delayed payments may lead to a suspension of services.
Liability: Our liability is limited to the amount you have paid in membership dues. We are not responsible for any personal injury, property damage, or other losses that may occur due to actions taken by third-party travel providers.
Data Security: We take reasonable measures to protect your data. However, when you share sensitive information such as frequent flyer details, you acknowledge the risks associated with such sharing. We are not responsible for any breaches that occur on third-party platforms.
Governing Law: These T&Cs are governed by the laws of Ontario, Canada, and any disputes will be resolved in Ontario courts.
Website Use: Our website is intended for lawful use only. Misuse, such as engaging in fraudulent activities, distributing malicious software, or violating laws, is strictly prohibited.
Intellectual Property: All content on our website, including text, graphics, and trademarks, is the exclusive property of J Flyer and cannot be used without prior written permission.
Changes to Terms: We reserve the right to modify these T&Cs at any time. Changes will take effect immediately upon posting on our website. By continuing to use our services after these changes, you accept the revised terms.
Language: These T&Cs are written in English. In case of discrepancies, the English version prevails.
Thank you for reading and agreeing to these Terms & Conditions. We look forward to serving you. For any questions or concerns, please contact us at info@jflyer.travel.